The travel industry has consistently welcomed the taking in of contemporary innovative technologies which serves for a stronger user engagement. In recent years Big Data, Analytics AI, Machine Learning, and many more, have paced up the advancement of the travel industry in profoundly significant ways.
The said above technologies is applied in diverse ways to lift the user experience and some of them are as follows
Recommendations: This is the most generally used implementation of AI which can be seen anywhere. This automated service utilizes the customer’s data and recommends products and utilities on their desire. This showed a substantial role in the fast-paced sales and improvement of almost everything.
Customer’s Budget: At present we have an ample number of preferences for flights and hotels even though if the journey is to a particular area. But we still aren’t confused about which flight to book nor which hotel. Thanks to AI which collects all the user data and serves the best on the screen, filtering the security, cost, and all other things that are important to the user.
A Smooth Voyage: The technology also paves way for steady travel with no hitches. The AI understands the city traffics and roadblocks and customizes the route map by also foreseeing the approximate time required to reach the destination.
Dynamic Industry Pricing: Travel planning websites like Airbnb helps hotels and resorts to dynamically alter the pricing estimating the pricing of alternative accommodation facilities uses AI. This a truly convenient way for entrepreneurs to settle the best price to entice more travelers.
Interactive Customer Loyalty: Now it’s irrelevant to contact the manager for basic information instead, chatbots are always ready 24/7 with their assistance. Thus providing a pleasant and swift service to the user.
Customer Sentiments Analysis through Social Media: Users can express their thoughts and views on social media. All these thoughts can be now read with the touch of AI. The technology now filters out the negative and positive comments and can also detect fake reviews on their products.
Ease of Acces s: It isn’t just over after the booking processes are made. Virtual assistants are utilized in the suites from the lighting to the refrigerator. All the gadgets can be controlled just with your voice.
AI and ML never ends, it grows automatically every moment we use them.
(This article was originally published in Passionate in Analytics)